The initial reaction to your e-commerce solution may be a positive one, but that could all change depending on the perception of your customers.  Believe it or not, the company you sign up with and the service they provide can either make or break your business.  If your solution does not possess the following qualities, achieving success online will be very difficult and maybe even impossible.

Critical Security Features

There are a number of components associated with your hosting platform that can affect how customers perceive your business.  One of the important of all is security.  This is one aspect that cannot be overlooked because it will help you establish trusting relationships and the confidence customers need to feel safe when sharing their sensitive information with you.  Proven and visible security mechanisms such as SSL certificates will help to create the trust and confidence you need to be successful with an online business.  By neglecting to use them, you stand the risk of losing many customers because the consumer is growing increasingly aware of the potential dangers that come along with shopping online.

Speed and High Availability

The performance of your e-commerce site is critical, especially in today’s fast paced on-demand world.  If your hosting provider is utilizing slow servers, potential customers will more than likely click their way to the competition.  A degraded performance will undoubtedly impact your bottom line and possibly cause your company to go out of business.  This can all be avoided by choosing a host that uses the best server hardware and redundant connections to the internet.  It is the overall reliability of their infrastructure that will determine the success of your business.

Adequate Server and Network Capacity

Selecting an e-commerce hosting package with limited storage and bandwidth capacity is like intentionally placing restrictions on the potential of your business.  It is highly recommended to choose a plan that provides enough of both resources to compensate for expansion.  Although many hosts offer solutions with unlimited resources, this marketing ploy can actually work to your disadvantage once your files and traffic start bursting through the seams of the server.  When you are no longer able to update your site due to the lack of disk space and visitors cannot access your site because the bandwidth has been exceeded, your audience will view you in a negative light and this will definitely serve as a crucial blow to your credibility.

Having a secure and reliable hosting solution is critical to any online business.  While some of your more loyal customers may give you a second shot in the midst of slow loading pages and unavailability, most new prospects will never return and seek out someone who is more capable of meeting their needs.  When starting your journey with an online business, always remember that excessive downtime results in lost customers and lost sales.  It is simple as that.  A host that can assure you a reliable and secure environment gives you the best opportunity to keep your customers happy and your bottom line on the profitable side of the spectrum.

If you desire to open a storefront online, take note that there are several methods that can be used to power your e-commerce site, including an in-house solution, colocation, shared hosting, dedicated and managed hosting.  The method you choose will depend on various factors, but mainly your budget, level of technical expertise and the requirements of your business.

In-House Method

Hosting your e-commerce site in-house involves setting up a server room, purchasing the necessary hardware and software components, leasing a reliable high-speed connection and employing an IT team.  Experienced IT personnel are required to handle day to day technical aspects such as performing backups, monitoring security and basically doing whatever it takes to keep the server up and running.  The costs and complexities that come along with an in-house operation are considerable and often too much for startups and small businesses to handle.

Colocation

Colocation refers to an alternative solution that allows businesses to store their server hardware and network equipment in a facility maintained by a hosting company.  The firm provides you with physical storage space, internet bandwidth and electricity to power the hardware.  There are many advantages to this type of arrangement, including a lower cost for bandwidth and the enhanced reliability you get from the data center.  The disadvantages are that you must purchase your own hardware and actually find a provider that offers a colocation service in your area.

Shared Hosting

One of the most common ways to run an e-commerce website is through a service arrangement known as shared hosting.  In this environment, the websites of multiple companies are stored on a single server, which share an internet connection and various other resources between them.  While suitable for the needs of many, this type of service is best for companies that anticipate a small to moderate amount of traffic and have a limited budget.  This is mainly because there are strict limitations in regard to disk space, bandwidth and control.  With that said, a reputable firm should be able to provide you with a stable platform that can support the needs of both startups and small companies.

Dedicated and Managed Hosting

Dedicated hosting is a method that calls for you to a lease an entire server from a hosting company.  The provider is responsible for maintaining the hardware and network connectivity while the bulk of server administration falls on your shoulders.  This could be a downside because of all the technical challenges that go into maintaining a server, but there are number of benefits as well.  For example, you have extensive control and flexibility that permits you to run your own operating system, database servers, web applications and services.  For those who lack the experience or time needed to handle these tasks, managed hosting exists, a solution that eases the burden of server administration.  Though notably more expensive, managed hosting will allow you to focus more on promoting your e-commerce site and servicing customers rather than dealing with the all the complexities as these processes are handled by the provider.

The fact that there are so many options for hosting an e-commerce site works to your advantage.  What you need to do is a carefully assess your situation and determine which service is best for your business.  After settling on a reliable solution, the fate of your online business is in your hands.